KOR
  • QuizN Terms of Service

    Terms of Service

    QuizN (SoftN Inc.)

    Effective Date: January 15, 2026

    Article 1 Purpose

    The purpose of these Terms is to stipulate the rights, obligations, and responsibilities of the Company and the User in using the web service QuizN (hereinafter referred to as the "Service") operated by SoftN Inc. (hereinafter referred to as the "Company").

    Article 2 Definitions
    "QuizN" refers to a game-based learning platform provided by the Company through websites, mobile phones, and portable terminals, allowing users to create and solve quiz content regardless of age or subject. The Service is divided into free and paid services.
    "User" refers to members and non-members who access the Service through the website or various wired/wireless devices and receive services provided by the Company in accordance with these Terms.
    "Member" refers to a person who has accessed the website, agreed to these Terms, applied for membership, completed the registration process with the Company's approval, and has been granted service usage qualifications (hereinafter 'Account'). Members are classified into "Student Member", "Teacher Member", "Corporate Member", and "Other Member" according to the purpose of use, and refer to those who can continuously use the information and services provided by the Company.
    "Post" refers to information such as quiz content, text, images, various files, links, and comments posted by the Member using the QuizN Service.
    "Free Service" refers to limited services provided by the Company for the use of QuizN.
    "Paid Service" refers to services or vouchers (products) provided by the Company that can be used only when the Member pays a certain amount.
    "AI-based Service" refers to services that provide functions such as quiz generation, recommendation, and evaluation using artificial intelligence technology.
    Article 3 Posting and Revision of Terms
    The Company shall post the contents of these Terms, company name, representative name, business address (including the address for handling consumer complaints), phone number, fax number, email address, business registration number, mail-order business report number, and personal information protection officer on the initial service screen (front page) of the website so that Users can easily know them. However, the contents of the Terms may be viewed by the User through a connected screen.
    Before the User agrees to the Terms, the Company shall provide a separate connection screen or pop-up screen on the QuizN Service homepage so that the User can understand important details such as withdrawal of subscription, delivery responsibility, refund conditions, personal information processing, and use of AI-based services.
    The Company may revise these Terms to the extent that it does not violate relevant laws such as the 「Act on the Consumer Protection in Electronic Commerce, Etc.」, 「Act on the Regulation of Terms and Conditions」, 「Framework Act on Electronic Documents and Transactions」, 「Electronic Financial Transactions Act」, 「Digital Signature Act」, 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」, 「Personal Information Protection Act」, 「Framework Act on Consumers」, and 「AI Basic Act」.
    If the Company revises the Terms, it shall specify the effective date and the reason for the revision and announce it along with the current Terms on the initial service screen (front page) of the homepage from 7 days prior to the effective date to the day before the effective date. However, if the contents of the Terms are changed unfavorably to the User, notice shall be given with a grace period of at least 30 days in advance. In this case, the Company shall clearly compare the contents before and after the revision and display them so that the User can easily understand them.
    If the Company revises the Terms, the revised Terms shall apply only to contracts concluded after the effective date, and the provisions of the pre-revision Terms shall continue to apply to contracts already concluded before that date. However, if a User who has already signed a contract wishes to be subject to the provisions of the revised Terms, they may do so by notifying the Company within the notice period of the revised Terms pursuant to Paragraph 3 and obtaining the Company's consent.
    Article 4 Relationship with Related Laws

    Matters not specified in these Terms and the interpretation of these Terms shall be governed by the 「Act on the Consumer Protection in Electronic Commerce, Etc.」, 「Act on the Regulation of Terms and Conditions」, 「Personal Information Protection Act」, 「AI Basic Act」, the Consumer Protection Guidelines in Electronic Commerce, etc. prescribed by the Fair Trade Commission, and related laws or commercial practices.

    Article 5 Provision and Change of Service
    The Company provides the following services:
    1. Providing a game-based learning platform offering overall functions to create quiz games (knowledge content) and functions to share and solve quizzes through PIN numbers or unique URLs as free and paid services.
    2. Functions such as quiz generation, recommendation, and evaluation using artificial intelligence technology may be provided. In this case, the Company clearly notifies that it is an AI-based service on the service screen or before use.
    3. Other tasks determined by the Company.
    The Company may change the contents of the service to be provided in the future in case of changes in technical specifications or service improvements. The changed service contents and provision date will be specified on the initial service screen (front page) of the homepage and announced immediately.
    Article 6 Suspension of Service
    The Company may temporarily suspend or stop the provision of services in the event of unavoidable reasons such as maintenance, inspection, replacement, or breakdown of information and communication facilities such as computers, communication interruption, national emergency, power outage, surge in service use, or natural disasters.
    If the Company temporarily suspends the service, the reason and suspension period will be posted in advance on the initial service screen (front page) of the homepage. However, in urgent cases, notice may be given afterwards.
    Article 7 Membership Registration
    Users apply for membership by filling in member information according to the registration form set by the Company through the website or terminal and expressing their intention to agree to these Terms.
    The Company registers users who have applied for membership as described in Paragraph 1 as members unless they fall under any of the following items:
    • If the applicant has previously lost membership status pursuant to Article 8, Paragraph 2 of these Terms. However, exceptions are made if 30 days have passed since the loss of membership status under Article 8, Paragraph 2, and the Company has approved re-registration.
    • If there is false information, omission, or error in the registration details.
    • If another person's name is stolen.
    • If identity verification fails.
    • If the capacity of service-related facilities is insufficient.
    • If strictly recognized as necessary by the Company.
    • If the application is made using an already registered ID.
    • If the application is confirmed to be for unjust profit.
    The establishment of membership is deemed to be the time when the screen indicating completion of membership registration is connected and login is possible on the service.
    If there is any change in the matters registered at the time of membership registration, the Member must notify the Company of the change within a considerable period by modifying member information.
    Article 8 Withdrawal and Loss of Qualification
    Members may request withdrawal from the Company at any time, and the Company will process the withdrawal immediately in accordance with service regulations.
    If a Member falls under any of the following reasons, the Company may suspend or forfeit their membership qualification:
    • If false information was registered at the time of application.
    • If the Member fails to pay debts related to the purchase of goods, etc., using the service or other paid service usage by the due date.
    • If the Member threatens the order of electronic commerce, such as interfering with others' use of the service or stealing their information.
    • If the Member uses the service to commit acts prohibited by laws or these Terms or contrary to public order and morals.
    • If the Member withdraws due to fraudulent use or has already been suspended by the Company.
    • If use for unjust profit is confirmed.
    If the Company forfeits membership qualification, member registration is cancelled. In this case, the Member will be notified, and an opportunity to explain will be given for a period of at least 30 days before the cancellation of member registration.
    To identify members who have lost their qualification, the Company retains the Duplication Information (DI) value at the time of registration for 30 days and disallows re-registration applications within 30 days based on this.
    If membership qualification is suspended or lost by automated decision-making, the Member may request an explanation of the decision and raise an objection, and the Company will notify the result of the review within a reasonable period.
    Article 9 Notification to Members
    When the Company gives notice to a Member, it may do so to the email address registered by the Member at the time of registration, mobile text message (SMS/LMS), or in-service notification.
    The Company may substitute individual notice by posting on the site bulletin board for more than one week in the case of notice to unspecified members. However, individual notice will be given for matters that have a significant impact on the Member's own transaction.
    Article 10 Formation of Usage Contract
    The usage contract constitutes the Member's application for use regarding the contents of these Terms and the Company's acceptance.
    However, in the following cases, the usage contract may not be established or may be restricted:
    • If there is false information, omission, or error in the application details.
    • If the applicant has previously lost membership qualification due to violation of the Terms during service use.
    • If use for unjust profit is confirmed.
    • If the email address duplicates an already registered one.
    • If approval is impossible due to technical problems of the site.
    • If the Company judges that acceptance causes significant technical impediments.
    Article 11 Provision of Information and Advertising
    The Company may provide various information deemed necessary for service use to Members through screens within the service, email, postal mail, or text messages (SMS/LMS). However, Members may refuse to receive such information at any time, and the Company will immediately reflect the Member's refusal.
    Members using the Company's service are deemed to agree to the display of advertisements exposed during service use.
    When transmitting advertising information, the Company complies with the 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」 and the 「Act on Fair Labeling and Advertising」.
    Article 12 Service Hours
    Service hours are strictly 24 hours a day (00:00~24:00), unless it is impossible due to the Company's business or technical reasons. However, the Company may divide the service into specific ranges and set separate dates and times for reasons such as regular inspection of service facilities.
    Article 13 Collection and Use of Personal Information
    The Company collects personal information to the minimum extent necessary for service provision.
    When collecting and using User's personal information, the Company notifies the User of the purpose and obtains consent.
    The Company cannot use the collected personal information for purposes other than the intended one, and if a new purpose of use occurs or if it is provided to a third party, the Company notifies the User of the purpose and obtains consent at the stage of use/provision. However, exceptions are made if otherwise provided by relevant laws.
    If the Company transfers personal information overseas, it specifies the items of personal information transferred, transfer country/date/method, name of the recipient (corporate name if applicable), transfer purpose, and retention/usage period in the Privacy Policy and obtains the User's consent.
    If the Company performs automated decision-making (including AI-based processing), it notifies the User of the fact and major criteria in advance, and the User may request an explanation of the automated processing result and request a review.
    Article 14 Change of Personal Information
    Members can view and change their personal information on the personal information management screen.
    The Company is not responsible for any disadvantages caused by failure to change information.
    If a Member selects a nickname or similar identifier, the Company may change it if it falls under any of the following reasons deemed necessary for change:
    • If it infringes on the intellectual property rights of others.
    • If it impersonates another user.
    • If it causes offense to others.
    • If there is a concern about privacy infringement because it is registered as the Member's phone number, etc.
    • If there are other reasonable grounds recognized by the Company.
    Article 15 Rights of Personal Information Subjects
    Members may view or modify their personal information at any time and may request suspension of processing or deletion of personal information.
    Members have the following rights regarding automated personal information processing (including AI-based decision-making):
    • Right to receive prior notice of automated processing facts and major criteria.
    • Right to request an explanation of automated processing results.
    • Right to object to automated processing results and request a review.
    • Right to refuse automated processing that has a significant impact.
    If personal information is transferred overseas, the Company discloses the transfer country, transfer date and method, and information of the recipient through the Privacy Policy and these Terms.
    The Company or a third party who has received personal information from it shall destroy the personal information without delay when the purpose of collection or provision has been achieved.
    The exercise of rights under Paragraphs 1 and 2 may be made in writing, by email, fax, telephone, or through procedures on the personal information processing system in accordance with Article 41, Paragraph 1 of the Enforcement Decree of the 「Personal Information Protection Act」, and the Company will take action without delay.
    Article 16 Management and Deletion of Member Information
    The Company provides Access, Rectification, Portability, and Erasure functions for data.
    The Company stores data only until the point when it is no longer necessary to provide the service or when the Member's account is deleted, whichever comes first. This is determined individually based on factors such as the nature of the data, the reason for collection and processing, and relevant legal or operational retention needs.
    Deleting member and account information deletes the Member's personal information and items written by the Member, and the information cannot be restored later.
    Information shared by other members about the Member is not included in the Member's account information and is not deleted.
    If you want to temporarily stop using the product without deleting the account, you can deactivate the account.
    Deletion of the Member's account information (including written information) can be requested at any time by contacting the Company's Privacy Officer below. (Please refer to the "Privacy Policy" for the procedure and method of destroying personal information.)
    Article 17 Obligations of the Company
    The Company shall not engage in acts prohibited by laws and these Terms or contrary to public order and morals, and shall do its best to provide paid and free services continuously and stably as stipulated by these Terms.
    The Company must have a security system to protect User's personal information (including credit information) so that Users can safely use the QuizN website and service.
    The Company designates a Chief Privacy Officer (CPO), provides organizational, human, and physical resources so that the CPO can independently perform personal information protection tasks, and guarantees the CPO the following:
    • Access rights to personal information processing-related information.
    • A system to report directly to the representative or the board of directors regularly.
    • Appropriate organizational structure and independent authority for task performance.
    In the event of a personal information breach, the Company shall notify the data subject within 72 hours of becoming aware of the fact pursuant to Article 40 of the Enforcement Decree of the 「Personal Information Protection Act」 and report it to the relevant supervisory authority.
    Article 18 Obligations Regarding Member ID and Password
    The Member is responsible for managing their ID and password.
    Members must not allow third parties to use their ID and password.
    If a Member recognizes that their ID and password have been stolen or are being used by a third party, they must notify the Company immediately and follow the Company's instructions if any.
    In the case of Paragraph 3, the Company is not responsible for any disadvantages caused by the Member not notifying the Company or not following the Company's instructions even if notified.
    Article 19 Obligations of Users
    Users must not engage in the following acts:
    • Registering false content when applying for or changing services.
    • Stealing others' information.
    • Changing information posted on the site or transmitting/posting information (computer programs, etc.) other than that determined by the Company.
    • Infringing on intellectual property rights such as copyrights of the Company and other third parties.
    • Damaging the reputation of the Company and other third parties or interfering with their business.
    • Disclosing or posting obscene or violent messages, images, voices, or other information contrary to public order and morals on the service site.
    • Using the service for business purposes illegally.
    • Reproducing, transmitting, publishing, distributing, broadcasting, or using information obtained using the Company's service for profit or allowing a third party to use it without the Company's prior consent.
    • Other acts that violate relevant laws or Company regulations.
    Article 20 Attribution of Member Posts and Usage Restrictions
    Copyrights and intellectual property rights of posts registered by a Member while using the service belong to the Member, and the Company only has the right to post on the service.
    Members can set whether to make posts public or private. Public posts can be provided to other members, while private posts are not.
    Posts made public by a Member (excluding comments) can be provided to other members for use, reproduction, and combination with other content or materials.
    All rights, including copyrights, to posts created by a Member in the process of using the service belong to the relevant User unless otherwise indicated. However, in the following cases, the Company may delete the post after prior notice and shall not bear legal responsibility for it:
    • If it contains information, sentences, figures, voices, etc., that violate public order or morals.
    • If it posts materials containing software viruses or other computer codes, files, or programs designed to interfere with or destroy the normal operation of computer software, hardware, or telecommunications equipment.
    • If it contains content that defames the Company or other third parties.
    • If it infringes on intellectual property rights such as copyrights of the Company or other third parties.
    • If it contains illegal content or violates relevant laws.
    The Company may monitor, review, edit, or delete User posts, but this is not mandatory. When editing or deleting posts, the Company will notify the User via email or in-service notification.
    In the case of posts created using AI technology, the fact must be clearly indicated, and the Company may provide technical means to fulfill the AI generation marking obligation.
    Article 21 Attribution of Copyrights and Restrictions on Use
    Copyrights and other intellectual property rights for works created by the Company belong to the Company.
    Users must not use information obtained by using the site, for which intellectual property rights belong to the Company, for profit by reproduction, transmission, publication, distribution, broadcasting, or other methods, or allow a third party to use it without the Company's prior consent. Violation may result in civil and criminal liability.
    If the Company uses the copyright belonging to the User according to the agreement, it must notify the User in advance via email or in-service notification.
    The Company is not responsible for copyright disputes arising from works such as information, sentences, fonts, figures, images, and voices created by Members.
    Article 22 Payment
    Members apply for paid services through the following or similar procedures provided by the Company:
    • Selection of paid service purchase target.
    • Confirmation of detailed information on paid service.
    • Input of Member's name, address, phone number (or mobile phone number), affiliation, etc., and clicking payment.
    • Confirmation of payment amount, selection of payment method, and execution of payment.
    • Reconfirmation of payment amount and final payment.
    Members can pay for paid services by methods determined by the Company. However, payments by minor members must generally be made under the name or consent of a legal representative (guardian), and the legal representative can cancel a contract concluded by a child (minor) without their consent.
    When a minor makes a payment, the Company provides appropriate means (legal representative mobile phone authentication, credit card authentication, etc.) to confirm the fact of the legal representative's consent, and the legal representative may request cancellation for payments made without the consent verification procedure.
    Article 23 Establishment of Contract and Notice
    The Company accepts applications for paid services unless they fall under the following items:
    • If there is false information, omission, or error in the application details.
    • If a minor pays for a service or content prohibited by the 「Youth Protection Act」.
    • If the total amount of the paid service application does not match the total deposit amount.
    • If the Company judges that accepting the payment application causes significant technical impediments.
    • If there are other reasonable grounds recognized by the Company.
    When a Member applies for paid service use according to the procedure of Article 22, the Company notifies the Member through the method of Article 9 as an expression of acceptance, and the contract is deemed established when the notice of acceptance reaches the Member.
    The Company's expression of acceptance includes confirmation of the Member's application for use, availability of service provision, and information on correction or cancellation of the application.
    Article 24 Withdrawal of Subscription and Refund
    Members may request a refund or change of the service paid for on the site according to the following items.
    Full refund is possible if the paid service has not been used. However, depending on the type of paid service, the following refund regulations apply:
    • For all paid services, if there is no usage history, a full refund is possible pursuant to the 「Act on the Consumer Protection in Electronic Commerce, Etc.」 upon request within 7 days from the date of subscription (purchase and payment).
    • A fixed-term (regular subscription) service voucher refers to a 1-month paid service voucher that is regularly billed for the same amount on the same day every month.
    • In the case of fixed-term services, if there is no usage history within the billing cycle, withdrawal of subscription and refund is possible within 7 days from the payment date.
    • If a 12-month paid service (1-year prepaid product) is applied for and there is service usage history, the remaining payment amount will be refunded after deducting the cancellation fee (10% of the total payment amount) + (number of used months × 1-month fixed-term service amount). However, if the deduction amount exceeds the refund amount, no refund is possible.
    • In the case of digital content (online lectures, electronic files, etc.), withdrawal of subscription may be restricted pursuant to Article 17, Paragraph 2, Item 5 of the 「Act on the Consumer Protection in Electronic Commerce, Etc.」 if the provision of content has commenced and use has substantially begun. However, exceptions are made in the following cases:
      • - In the case of divisible services, refund is possible for the unused portion.
      • - Provision of trial products (trial version, preview, etc.) alone cannot restrict withdrawal of subscription.
    • If the content is different from the advertisement or contract, withdrawal of subscription is possible within 3 months from the date of supply or within 30 days from the date the fact was known or could have been known.
    Users cannot request a refund in the following cases:
    • If there is usage history within the billing cycle of the fixed-term (regular subscription) service.
    • If the Member refuses to use the service by their own will even though problem resolution through service updates is possible.
    • If the service cannot be used due to the Member's mistake.
    • If the value of digital content has significantly decreased due to actual use (viewing, downloading, playing, etc.).
    The Company shall refund the payment in the same method as the payment within 3 business days from the date of receiving the withdrawal of subscription. If a refund in the same method is impossible, notice will be given in advance. However, if goods, etc., have been supplied, the refund will be made within 3 business days from the date the goods, etc., are returned.
    Matters regarding cancellation and refund not specified in these Terms and the site's usage guide shall follow the 「Consumer Dispute Resolution Standards」 (Notice of the Fair Trade Commission).
    Article 25 Indemnification
    The Company is not liable for damages incurred to the Member if the service cannot be provided due to the following reasons.
    The Company does not guarantee the reliability or accuracy of information, data, or facts obtained by the User using paid/free services and is not liable for damages incurred by the User due to this. However, this excludes cases where the Company provided false information intentionally or by gross negligence.
    The Company is not responsible for cases that are not inquired in the computer system because they were not received through the Company.
    The Company is not responsible for the User failing to obtain expected profits or losing them using the service, and has no obligation to intervene in disputes arising between Users through the service, nor does it bear responsibility for compensation for damages caused thereby.
    In the event of a personal information breach, the Company notifies the data subject within 72 hours of learning of the occurrence pursuant to the 「Personal Information Protection Act」, reports to the relevant supervisory authority, and takes measures to minimize damage. If these notification and action obligations are fulfilled, the Company's liability may be limited within the scope set by relevant laws.
    Article 26 Dispute Resolution
    The Company installs and operates a damage compensation processing organization to reflect legitimate opinions or complaints raised by Users and to compensate for damage.
    The Company processes complaints and opinions submitted by Users with priority. However, if prompt processing is difficult, the reason and processing schedule will be immediately notified to the User.
    If there is a request for damage relief from a User regarding an electronic commerce dispute between the Company and the User, it may follow the mediation of a dispute mediation agency commissioned by the Fair Trade Commission or the Mayor/Do Governor.
    Article 27 Jurisdiction and Governing Law
    Lawsuits regarding electronic commerce disputes between the Company and the User shall be under the exclusive jurisdiction of the district court having jurisdiction over the User's address at the time of filing, or the residence if there is no address. However, if the User's address or residence is unclear at the time of filing or if the User is a foreign resident, the lawsuit shall be filed with the competent court under the Civil Procedure Act.
    The laws of the Republic of Korea apply to electronic commerce lawsuits filed between the Company and the User.
    Article 28 Miscellaneous

    Matters not specified in the Terms shall be governed by regulations of relevant laws such as the 「Act on the Consumer Protection in Electronic Commerce, Etc.」, 「Act on the Regulation of Terms and Conditions」, 「Personal Information Protection Act」, 「AI Basic Act」, and general commercial practices.

    Legal Compliance Standards

    These Terms have been written in compliance with the following laws:

    • 「Act on the Consumer Protection in Electronic Commerce, Etc.」 (Revised Dec 2025)
    • 「Personal Information Protection Act」 (Revised 2025)
    • 「Act on the Regulation of Terms and Conditions」
    • 「Act on Promotion of Information and Communications Network Utilization and Information Protection, Etc.」
    • 「AI Basic Act」 (Enforced Jan 22, 2026)
    • 「Electronic Financial Transactions Act」 (Revised Dec 2025)
    • 「Act on Fair Labeling and Advertising」
  • QuizN Privacy Policy

    Privacy Policy

    QuizN (SoftN Inc.)

    Effective Date: January 15, 2026

    SoftN Inc. (hereinafter referred to as the "Company") complies with relevant laws and regulations, such as the 「Personal Information Protection Act」, and establishes and discloses this Privacy Policy to safely protect users' personal information. This policy applies to the QuizN service (including web and mobile web).

    1. Items Collected and Method of Collection
    A. Members
    • Required Items: Email address (for Login ID, notices, password reset, etc.)
    • Optional Items: Information voluntarily entered by the user, such as nickname and profile image.
    • Features: The Company does not require real-name verification for email accounts and does not restrict a single natural person from creating and using multiple email accounts. Information for real-name verification such as name, mobile phone number, address, and resident registration number is not collected during membership registration.
    B. Non-members (Quiz Participants)
    • Collected Items: Generally, personally identifiable information is not collected. Only statistical information such as participation codes (Pin Numbers), scores, and rankings generated during quiz participation is processed.
    • However, access logs, IP addresses, cookies, and service usage records may be automatically generated and collected for service stability, security, and prevention of fraudulent use.
    C. Payment Users (Individual/Institutional Payment)
    • Individual Payment: The Company does not directly store payment method information such as card numbers but entrusts processing to a Payment Gateway (PG).
    • Essential Information Retained by Company: Order number for identification of payment details, transaction date and time, payment amount, payment status (success/cancellation).
    • IP address and some access history (logs) for payment error analysis and fraud detection.
    D. Group Bulk Purchase (Education Offices, Schools, Institutions, Companies, etc.)
    • Identification Information Based on Member Account: Email address (account provided by the institutional manager or entered by the user).
    • Additional personal information such as name, school name, grade/class, and mobile phone number is not collected or stored. Even if necessary, processing is done using information retained by the institution as much as possible.
    E. Method of Collection
    • Direct input by the user during membership registration and service use.
    • Information generation through PG company linkage API during the payment process.
    • Collection of automatically generated information (access logs, IP, cookies, etc.) during service use.
    2. Purpose of Collection and Use of Personal Information

    The Company collects only the minimum personal information necessary for service provision and uses it only within the scope of the following purposes. If the purpose changes, additional consent will be obtained in accordance with relevant laws.

    A. Member Service Provision and Management
    • Email-based account creation and login authentication.
    • Provision of functions to create, save, edit, and delete content such as Quizzes, Boards, and Shows.
    • Account management tasks such as account loss recovery (password reset).
    • Delivery of notices, information on service errors/policy changes, and response to customer inquiries.
    B. Service Operation and Quality Improvement
    • Service usage statistics analysis, new feature development, UI/UX improvement.
    • Detection and prevention of abnormal use (bots, unauthorized access, service attacks, etc.).
    • Stable service provision such as server load balancing and failure response.
    C. Payment and Settlement
    • Payment processing, refund, and cancellation processing when using paid services.
    • Verification of payment details and response to customer inquiries.
    • Detection and blocking of fraudulent payments and response to payment-related disputes.
    D. Compliance with Laws
    • Compliance with preservation obligations prescribed by laws (Act on Consumer Protection in Electronic Commerce, etc.).
    • Response to lawful requests from investigative agencies and supervisory authorities.
    3. Retention and Use Period of Personal Information
    A. General Principle

    The Company destroys personal information without delay once the purpose of collection and use has been achieved.

    B. Retention According to Internal Policy
    • Member Account Information (Email Address): Until membership withdrawal (destroyed immediately upon withdrawal).
    • Service Usage Records (Logs, IP, etc.): Maximum 1 year (Purpose: Service security, prevention of fraudulent use, response to disputes).
    C. Retention According to Relevant Laws
    • Act on the Consumer Protection in Electronic Commerce, Etc.
      • Records on payment and supply of goods, etc.: 5 years
      • Records on handling consumer complaints or disputes: 3 years
    • Protection of Communications Secrets Act
      • Log records, access point (origin) information: 3 months or more
    D. Non-member Information

    Quiz participation records (scores, rankings, etc.) are stored only in the form of statistical data that cannot directly identify individuals, and additional information that allows reconnection with individual participants is not retained.

    4. Provision of Personal Information to Third Parties

    In principle, the Company does not provide users' personal information to third parties. However, exceptions are made in the following cases:

    • When the user has consented in advance.
    • When there is a basis in law or when requested by an investigative agency or supervisory authority in accordance with lawful procedures.
    • When providing information processed in a form that cannot identify a specific individual for statistical preparation, academic research, etc.
    ※ Provision to Education Offices, Schools, and Institutions
    Even if education offices, schools, or institutions introduce the service through bulk purchase, the Company strictly retains no personal information other than email addresses. Therefore, the Company does not use a structure to provide personal information of specific teachers or students to the relevant institution individually, and strictly adheres to the principle of providing only statistical or de-identified information levels even if necessary.
    5. Entrustment of Personal Information Processing

    The Company may entrust personal information processing to external professional companies for service provision as follows:

    • Payment Processing and PG Companies: Provision of payment services such as credit cards, bank transfers, and simple payments.
    • Cloud Infrastructure/Hosting: Server operation, data backup, and monitoring.
    • Email Sending Service: Password reset emails, notice emails, etc.

    When concluding an entrustment contract, the Company imposes obligations for technical and administrative protection measures for personal information in accordance with Article 26 of the 「Personal Information Protection Act」 and discloses the status of entrusted processing in the Privacy Policy.

    6. Rights of Users and Exercise Methods
    A. Content of Rights
    • Users may request access, correction, deletion, or suspension of processing of their personal information at any time.
    • Members can directly view, modify, or delete information through the 'My Info' or 'Account Management' menus within the service.
    B. Method of Exercise
    • Requests can be made via email inquiry, customer center, web inquiry, etc.
    • The Company takes necessary measures without delay after verifying identity.
    C. Rights of Minors
    • In the case of children under the age of 14, the legal representative may request access, correction, deletion, or suspension of processing of the child's personal information.
    7. Procedure and Method of Destruction of Personal Information
    A. Destruction Procedure

    After the purpose is achieved (membership withdrawal, service termination, expiration of retention period, etc.), information is moved to a separate DB and destroyed without delay if there is no preservation obligation under the law.

    B. Destruction Method
    • Electronic Files: Deleted using technical methods that make recovery impossible (overwriting, encryption destruction, etc.).
    • Paper Documents: Shredded with a shredder or incinerated.
    8. Measures for Safety of Personal Information

    The Company implements the following safety measures in accordance with Article 29 of the 「Personal Information Protection Act」.

    • Establishment and implementation of internal management plans.
    • Minimization of access rights to personal information and operation of access control systems.
    • Encrypted storage of key information such as passwords.
    • Installation and regular updates of security programs, and vulnerability checks.
    • Retention of access records (logs) for at least 6 months and measures to prevent forgery/alteration.
    • Physical access control (restricted access to server rooms, data storage rooms, etc.).
    9. Use of Cookies
    A. Purpose of Cookie Use
    • Provision of service usage convenience (maintaining login status, etc.).
    • Service improvement through analysis of usage patterns.
    B. Installation, Operation, and Refusal of Cookies

    Users can allow or refuse cookie storage through browser settings. However, refusing cookies may restrict the use of some services.

    [Web Browser Setting Method]
    • Whale: Browser Settings > Privacy > Delete Browsing Data
    • Chrome: Browser Settings > Privacy and Security > Clear Browsing Data
    • Edge: Browser Settings > Cookies and Site Permissions > Manage and delete cookies and site data
    [Mobile Browser Setting Method]
    • Whale: Mobile Browser Settings > Privacy and Security > Delete Browsing Data
    • Chrome: Mobile Browser Settings > Privacy and Security > Clear Browsing Data
    • Safari: Mobile Device Settings > Safari > Advanced > Block All Cookies
    • Samsung Internet: Mobile Browser Settings > Browsing Data > Delete Browsing Data
    10. Matters Concerning Protection of Children and Youth
    A. Children Under 14

    In principle, the Company aims for a service structure that does not require individual membership registration for children under the age of 14, and does not collect personally identifiable information when participating in quiz solutions. If individual accounts for children become necessary in the future, a procedure for consent from a legal representative (parent, etc.) will be reflected in the system in accordance with Article 22-2 of the 「Personal Information Protection Act」 and related guidelines.

    B. Youth Over 14

    Users over the age of 14 can sign up for membership using only an email account, and real-name verification is not required. Game elements such as 'voting, ranking competition, and live quizzes' are designed so as not to induce excessive provision of personal information.

    C. Use by Teachers and Educational Institutions

    When schools, education offices, or institutions use the service for classes or training, priority is given to participation methods using de-identified participation codes or nicknames without entering student personal real-name information.
    If a teacher needs to create an account on behalf of a student, it will be processed according to the internal guidelines and personal information protection regulations of the relevant educational institution (Article 23-3 of the Framework Act on Education, Article 30-6 of the Elementary and Secondary Education Act, etc.), and the Company maintains a structure that does not require personal information other than email.

    11. Protection of Rights and Contact Information

    The Company is generally responsible for personal information processing tasks and has designated a Chief Privacy Officer (CPO) as follows to handle complaints and damage relief for data subjects related to personal information processing.

    A. Chief Privacy Officer (CPO)
    • Name: Seo Doyeong
    • Department: Development
    • Position: Director
    • Phone: 02-6925-6184
    • Email: doyeong.seo@softn.kr
    B. Other Agencies
    • KISA Privacy Call Center: 118 (privacy.kisa.or.kr)
    • Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
    • Supreme Prosecutors' Office Cyber Investigation Division: 1301 (www.spo.go.kr)
    • National Police Agency Cyber Investigation Bureau: 182 (ecrm.police.go.kr)
    12. Changes to Privacy Policy

    This Privacy Policy is effective from January 15, 2026.
    In the event that the Privacy Policy is revised due to changes in laws or service contents, the Company will notify users through the first screen of the homepage or a notice screen starting 7 days prior to the revision (30 days prior in case of significant changes to user rights).

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