Privacy Policy

• Required Items: Email address (for Login ID, notices, password reset, etc.)
• Optional Items: Information voluntarily entered by the user, such as nickname and profile image.
• Features: The Company does not require real-name verification for email accounts and does not restrict a single natural person from creating and using multiple email accounts. Information for real-name verification such as name, mobile phone number, address, and resident registration number is not collected during membership registration.

• Collected Items: Generally, personally identifiable information is not collected. Only statistical information such as participation codes (Pin Numbers), scores, and rankings generated during quiz participation is processed.
• However, access logs, IP addresses, cookies, and service usage records may be automatically generated and collected for service stability, security, and prevention of fraudulent use.

• Individual Payment: The Company does not directly store payment method information such as card numbers but entrusts processing to a Payment Gateway (PG).
• Essential Information Retained by Company: Order number for identification of payment details, transaction date and time, payment amount, payment status (success/cancellation).
• IP address and some access history (logs) for payment error analysis and fraud detection.

• Identification Information Based on Member Account: Email address (account provided by the institutional manager or entered by the user).
• Additional personal information such as name, school name, grade/class, and mobile phone number is not collected or stored. Even if necessary, processing is done using information retained by the institution as much as possible.

• Direct input by the user during membership registration and service use.
• Information generation through PG company linkage API during the payment process.
• Collection of automatically generated information (access logs, IP, cookies, etc.) during service use.

• Email-based account creation and login authentication.
• Provision of functions to create, save, edit, and delete content such as Quizzes, Boards, and Shows.
• Account management tasks such as account loss recovery (password reset).
• Delivery of notices, information on service errors/policy changes, and response to customer inquiries.

• Service usage statistics analysis, new feature development, UI/UX improvement.
• Detection and prevention of abnormal use (bots, unauthorized access, service attacks, etc.).
• Stable service provision such as server load balancing and failure response.

• Payment processing, refund, and cancellation processing when using paid services.
• Verification of payment details and response to customer inquiries.
• Detection and blocking of fraudulent payments and response to payment-related disputes.

• Compliance with preservation obligations prescribed by laws (Act on Consumer Protection in Electronic Commerce, etc.).
• Response to lawful requests from investigative agencies and supervisory authorities.

The Company destroys personal information without delay once the purpose of collection and use has been achieved.

• Member Account Information (Email Address): Until membership withdrawal (destroyed immediately upon withdrawal).
• Service Usage Records (Logs, IP, etc.): Maximum 1 year (Purpose: Service security, prevention of fraudulent use, response to disputes).

• Act on the Consumer Protection in Electronic Commerce, Etc.
  • Records on payment and supply of goods, etc.: 5 years
  • Records on handling consumer complaints or disputes: 3 years
• Protection of Communications Secrets Act
  • Log records, access point (origin) information: 3 months or more

Quiz participation records (scores, rankings, etc.) are stored only in the form of statistical data that cannot directly identify individuals, and additional information that allows reconnection with individual participants is not retained.

• Users may request access, correction, deletion, or suspension of processing of their personal information at any time.
• Members can directly view, modify, or delete information through the 'My Info' or 'Account Management' menus within the service.

• Requests can be made via email inquiry, customer center, web inquiry, etc.
• The Company takes necessary measures without delay after verifying identity.

• In the case of children under the age of 14, the legal representative may request access, correction, deletion, or suspension of processing of the child's personal information.

After the purpose is achieved (membership withdrawal, service termination, expiration of retention period, etc.), information is moved to a separate DB and destroyed without delay if there is no preservation obligation under the law.

• Electronic Files: Deleted using technical methods that make recovery impossible (overwriting, encryption destruction, etc.).
• Paper Documents: Shredded with a shredder or incinerated.

• Provision of service usage convenience (maintaining login status, etc.).
• Service improvement through analysis of usage patterns.

Users can allow or refuse cookie storage through browser settings. However, refusing cookies may restrict the use of some services.

In principle, the Company aims for a service structure that does not require individual membership registration for children under the age of 14, and does not collect personally identifiable information when participating in quiz solutions. If individual accounts for children become necessary in the future, a procedure for consent from a legal representative (parent, etc.) will be reflected in the system in accordance with Article 22-2 of the 「Personal Information Protection Act」 and related guidelines.

Users over the age of 14 can sign up for membership using only an email account, and real-name verification is not required. Game elements such as 'voting, ranking competition, and live quizzes' are designed so as not to induce excessive provision of personal information.

When schools, education offices, or institutions use the service for classes or training, priority is given to participation methods using de-identified participation codes or nicknames without entering student personal real-name information.
If a teacher needs to create an account on behalf of a student, it will be processed according to the internal guidelines and personal information protection regulations of the relevant educational institution (Article 23-3 of the Framework Act on Education, Article 30-6 of the Elementary and Secondary Education Act, etc.), and the Company maintains a structure that does not require personal information other than email.

• Name: Seo Doyeong
• Department: Development
• Position: Director
• Phone: 02-6925-6184
• Email: doyeong.seo@softn.kr

• KISA Privacy Call Center: 118 (privacy.kisa.or.kr)
• Personal Information Dispute Mediation Committee: 1833-6972 (www.kopico.go.kr)
• Supreme Prosecutors' Office Cyber Investigation Division: 1301 (www.spo.go.kr)
• National Police Agency Cyber Investigation Bureau: 182 (ecrm.police.go.kr)